Ingrid Wells, AASW

Ingrid Wells is a seasoned counsellor and trauma therapist with over 30 years of clinical experience supporting individuals, couples, children and families across a wide range of concerns. She works with people facing stress, anxiety, relationship and family difficulties, trauma and abuse, parenting challenges and a variety of related issues such as attachment concerns, codependency, communication problems, domestic violence, grief and life transitions. Ingrid’s practice is trauma-informed and draws on evidence-based approaches including Emotionally Focused Therapy, Internal Family Systems and strengths-based counselling to help clients find clarity and resilience.

Her manner is compassionate and respectful, guided by the belief that clients already carry deep wisdom about their own lives and that meaningful change unfolds at a pace that feels right for each person. Ingrid aims to create a space where people feel heard and understood so healing can proceed thoughtfully and safely. She holds the credential AASW, indicating membership of the Australian Association of Social Workers, and brings her decades of experience to collaborative work with clients to address issues from family of origin problems and parenting to trauma recovery and relationship repair.

Evidence-based approaches delivered through online therapy

Emotionally Focused Therapy (EFT) focuses on identifying and reshaping interactional patterns in close relationships. It helps partners and family members recognise emotional responses and build stronger, more secure connections by improving communication and emotional attunement. Internal Family Systems (IFS) helps people understand the different parts of their inner experience - for example protective or wounded parts - and works towards greater internal harmony and self-leadership, which can be useful for trauma, anxiety and attachment issues. Strengths-based counselling emphasises clients’ existing resources and capabilities, supporting practical steps that draw on resilience and personal strengths to manage life stresses and transitions.

Finding the right approach is part of the therapeutic journey. Ingrid works collaboratively with each client to explore which methods best suit their needs, goals and preferences, and adapts techniques over time so therapy remains relevant and effective. Appropriately qualified or registered professionals and therapists aim to tailor the work to each person’s pace and circumstances.

Online therapy options such as video calls, phone sessions, live chat and text-based messaging offer practical benefits including greater flexibility to fit sessions around work and family life, easier access for those in different parts of Australia, and consistent contact when in-person visits are difficult. These formats allow clients to engage in evidence-based therapy from locations that work for them while maintaining continuity of care.