Kaitlyn Platt, PACFA

Kaitlyn Platt has over four years of experience supporting young people and adults in both in-person and remote settings, using video and audio calls to reach clients across different locations. From clinical work in Australia and the United States, she has helped people work through self-defeating thoughts, depression and anxiety, and the struggles that come with finding purpose and meaning in life.

Kaitlyn holds Clinical Counsellor Registration with the Psychotherapy and Counselling Federation of Australia (PACFA), and brings focused experience in parenting challenges and trauma recovery. She values self-awareness as a foundation for understanding personal triggers, emotional reactions and patterns of communication, and she integrates that insight into therapeutic work.

Kaitlyn aims to build an open, non-judgmental space where clients can explore thoughts and feelings honestly. She adopts a trauma-informed, person-centred approach and strives to be transparent and genuine in sessions. Her practice supports people navigating stress, anxiety, trauma and abuse, parenting concerns, low self-esteem and depression, and she is experienced with related issues such as attachment, adoption and caregiver stress.

Her typical working days for Betterhelp are Tuesday, Wednesday and Thursday, and she appreciates patience when messages are sent outside those hours.

Therapeutic approaches and online counselling

Trauma-informed work recognises the lasting impact of past distress and prioritises safety, pacing and empowerment. This approach helps people who have experienced abuse, violence, or other overwhelming events to rebuild coping strategies and restore a sense of control.

A person-centred approach focuses on the client’s own goals and experiences, offering empathy, non-judgemental listening and support to explore values, meaning and personal growth. This style suits people seeking to increase self-awareness, improve self-esteem and make life changes at their own pace.

Kaitlyn also draws on attachment-focused ideas when working with adoptees, foster families and caregivers, helping clients understand relational patterns and strengthen emotional bonds where possible.

Finding the right approach is part of the therapeutic process. Kaitlyn works collaboratively with clients to explore which techniques best match their needs, goals and preferences, and adapts sessions as progress unfolds. Appropriately qualified or registered professionals and therapists tailor care so it fits each person.

Online therapy through video calls, phone sessions, live chat or text-based messaging offers practical flexibility - it can fit around work, family and caregiving responsibilities and makes it easier to access support from home or while travelling. These options help people maintain consistent therapy even when schedules or locations change.