Lorraine Craig, ACA

Lorraine Craig is based and credentialed in Australia and holds ACA (Australian Counselling Association) recognition, bringing eight years of professional experience to her practice.

She has supported people working through addictions, relationship difficulties, family conflict and anger management, and she also assists clients navigating life and career changes. Lorraine combines practical strategies with a person-focused approach to help individuals manage day-to-day challenges and make meaningful changes.

In sessions she works to create an open and supportive environment where people can explore their thoughts and feelings without judgement. Lorraine collaborates with each person to set realistic goals and to develop coping skills suited to their situation. She understands that starting therapy can take courage and aims to offer steady support while clients work through life’s challenges.

Whether someone is facing substance use concerns, communication breakdowns within a family, or the stress of transitions, Lorraine focuses on clear, compassionate guidance to help people move forward.

Approaches used in online counselling and support

Lorraine Craig works from a client-centred approach that focuses on understanding each person's unique perspective and building a collaborative relationship where the client’s priorities guide the work. This approach helps when people need empathy, validation and a supportive space to explore their concerns.

She also uses Cognitive Behavioral Therapy (CBT), which helps identify and change unhelpful thinking and behaviour patterns. CBT is practical and skills-based, and can be useful for managing anger, anxiety, low mood and patterns that maintain addictions or relationship difficulties.

Motivational Interviewing is another technique Lorraine draws on to help people find their own motivation for change. It is especially helpful when someone feels uncertain about changing behaviours such as substance use or when weighing the pros and cons of different life choices.

Finding the right mix of approaches is part of the process and Lorraine works collaboratively with each person to discover what fits best based on their needs, goals and preferences. Appropriately qualified or registered professionals can tailor methods over time as progress is made.

Online therapy provides practical benefits such as flexible scheduling and easier access to support from home or other private spaces. Lorraine offers video calls, phone sessions, live chat and text-based messaging to suit different comfort levels and lifestyles, making it simpler to maintain continuity of care alongside daily commitments.