Francesca Palazzolo, PACFA

Francesca Palazzolo is a PACFA-credentialed counsellor practising in Australia who brings ten years of professional experience to her work. She focuses on supporting people facing stress and anxiety, coping with addictions, navigating relationship difficulties, and healing from trauma and abuse. Francesca creates an open, non-judgemental space where clients can explore difficult thoughts and feelings at their own pace and without pressure.

Her approach emphasises empathy, respectful listening and practical collaboration to help clients identify meaningful goals and develop strategies for change. She recognises that reaching out for support can require real courage and honours each person who takes that first step towards care. Francesca works with individuals to build resilience, deepen understanding of personal patterns and improve day-to-day coping.

Francesca is listed with PACFA, a professional association for counsellors and psychotherapists in Australia, and draws on evidence-informed methods to tailor sessions to each client’s needs. She aims to offer a professional yet approachable environment where progress is measured in ways that matter to the person seeking support.

Therapeutic approaches and online practice

Francesca commonly draws on Acceptance and Commitment Therapy and Attachment-Based Therapy, and she also uses Client-Centred principles in her work. Acceptance and Commitment Therapy (ACT) helps people clarify their values and learn practical ways to tolerate difficult thoughts and emotions while committing to meaningful action - it can be useful for anxiety, stress and ongoing coping challenges. Attachment-Based Therapy explores how early relationship patterns influence current connections and behaviour, helping with issues such as intimacy, abandonment concerns and relationship conflict. Client-Centred Therapy emphasises empathy and non-judgemental listening so clients can find their own path to growth and self-understanding.

Finding the right approach is part of the therapeutic process. Francesca works collaboratively with each person to identify which methods best match their needs, goals and preferences, and adjusts the approach as therapy progresses to ensure a good fit.

Online therapy with Francesca is offered via video calls, phone sessions, live chat or text-based messaging, providing flexibility for people with busy schedules or limited local options. These formats make it straightforward to engage in regular sessions from different locations and can help maintain consistency of care when life circumstances change. Appropriately qualified or registered professionals and therapists can adapt evidence-informed methods effectively through these online channels.