AASW

Heidi Arntzen, AASW

Warm, practical social worker supporting adult wellbeing

Heidi is an Australian therapist with credentials including AASW.

6+ years of experience
Focus areas include Stress, Anxiety, Addictions

● Accepting new clients

Start with Heidi

See availability and next steps on BetterHelp.

About Heidi

Heidi Arntzen offers calm, down-to-earth counselling for adults who have been carrying heavy loads for some time and are ready for practical, sustainable change. She works in a warm and collaborative way, helping people feel heard and respected while they explore what has been overwhelming or stuck in their lives. Heidi is a qualified social worker and holds AASW; this reflects her professional standing with the Australian social work profession and underpins a practice grounded in recognised social work principles.

Her clinical work spans mental health and alcohol and other drug settings, with a focus on strengthening coping skills, building insight, and supporting recovery. Common areas she supports include anxiety, stress and overwhelm, depression and low mood, burnout and compassion fatigue, life transitions, alcohol and other drug use including harm reduction and recovery support, trauma-informed care, grief, emotional regulation, self-esteem and identity development, and relationship and family stresses.

Heidi combines person-centred, strengths-based and trauma-informed approaches with evidence-informed techniques to balance emotional support and practical tools clients can use day to day. She draws on professional experience alongside personal lived experience supporting a loved one through significant mental health challenges and navigating breast cancer, which informs a compassionate, non-judgemental stance. Her manner is warm, calm and collaborative, and she works with clients at a pace that feels right for them, beginning with a conversation and taking each step together.

Areas of expertise

Experience

6+ years

Credentials

AASW

Languages

English

Focus areas

Stress, Anxiety Addictions Trauma and abuse Grief Depression

Evidence-based approaches and online therapy

Heidi uses motivational interviewing to help people clarify their own reasons for change and build motivation in a respectful, non-confrontational way - this approach is useful for addressing ambivalence around alcohol and other drug use, habit change, and readiness for recovery. She also draws on CBT-informed strategies that help clients identify and gently challenge unhelpful thoughts and develop practical skills for managing anxiety, low mood and emotional regulation. Where appropriate, solution-focused ideas are used to highlight strengths and small steps that move people toward their goals.

Determining the right therapeutic approach is part of the collaborative process. Heidi works with each client to understand their needs, goals and preferences, and together they choose techniques that fit the person's life and values. If another approach would better suit a client's needs, therapists and appropriately qualified or registered professionals can discuss alternative options.

Online therapy offers practical benefits for people seeking support. Video calls and phone sessions allow conversations that approximate in-person work while live chat and text-based messaging provide flexible, shorter-touch options for check-ins and skills practice. These formats can make it easier to access consistent care around work, family and other commitments, and support ongoing progress from wherever the client is located within Australia.

Frequently asked questions

How much experience does Heidi Arntzen have?

She has 6 years of experience.

What professional credentials does Heidi Arntzen hold?

The directory lists these credentials exactly as supplied: AASW.

In which languages does Heidi Arntzen provide therapy?

She provides therapy in English.

Where is Heidi Arntzen located?

She is located in Australia.

How can I work with Heidi Arntzen as my therapist?

Clients can work with Heidi Arntzen through video calls, phone sessions, live chat, or text-based messaging.

Does Heidi Arntzen work with international clients?

Heidi Arntzen does not currently work with international clients.

How much does therapy with Heidi Arntzen cost?

The cost of therapy can vary depending on factors such as your location and the therapist's availability. Sessions are billed through a subscription that can be cancelled at any time, for any reason. For current details, just click the "Start Therapy" button on this page.

How can I get started with therapy?

Getting started with therapy is quick and straightforward. Clients click the "Start Therapy" button and complete a short questionnaire that helps match them with the therapist. Depending on availability, they can then schedule a first session, which may take place by phone, video call, live chat, or in-app messaging.