Lisa Russo, PACFA

Lisa Russo is a clinical counsellor and support worker based in Australia who has spent more than 10 years helping women navigate difficult life transitions and emotional challenges. As an independent contractor operating Indy Support Services, she offers client-centred counselling that focuses on practical support alongside emotional care. Lisa is credentialed with PACFA, the Psychotherapy and Counselling Federation of Australia, a national professional association that recognises training and professional standards for counsellors and psychotherapists.

She specialises in working with women experiencing stress, anxiety, low self-esteem, relationship difficulties, grief and loss, parenting challenges, trauma, and recovery after domestic abuse. Her practice also addresses a wide range of related concerns including sleep difficulties, compassion fatigue, ADHD, career-related stress, and family and blended-family issues. Sessions aim to help clients feel heard and understood while building resilience, confidence and clearer coping strategies.

In therapy with Lisa, clients can expect a non-judgemental space to explore thoughts and feelings and to develop practical tools for managing emotions and navigating change. She combines attachment-based, client-centred, cognitive behavioural and emotionally-focused ideas with mindfulness techniques to tailor support to each person’s needs. Taking the first step can be hard; Lisa’s approach emphasises collaboration and gradual progress at a pace that suits the individual.

Working with evidence-based approaches in online counselling

Attachment-Based Therapy focuses on how early relationships shape current emotional needs and patterns. It helps people understand attachment styles, improve relationship security and address issues such as abandonment, attachment concerns and difficulties forming close bonds.

Client-Centred Therapy places the person’s experience at the heart of the work. It emphasises empathy, active listening and support for clients to explore their own values and solutions, which can be useful for stress, low self-esteem and life transitions.

Cognitive Behavioral Therapy (CBT) offers practical strategies to identify unhelpful thoughts and behaviours and to develop alternative coping skills. It is often used for anxiety, depression, sleep problems and practical symptom management.

Finding the right approach is part of the therapeutic journey. Lisa will work collaboratively with each person to assess needs, goals and preferences and to select or blend approaches that best suit the situation. That collaborative process helps ensure therapy is tailored and responsive.

Online therapy via video calls, phone sessions, live chat or text-based messaging can make it easier to fit counselling into a busy life and to access support from wherever the client is located in Australia. These options offer flexibility in scheduling and communication style, and they allow appropriately qualified or registered professionals to provide ongoing, consistent care for a range of concerns.